Policies

Hey Exclusive Pretty Girls , thank you for supporting us we really appreciate it . Here are the store policies……

 

Refunds : If you never received your items You qualify for a refund .  

 Returns : We do offer returns . you can return your item(s) if they're damaged upon receiving , wrong size , or you are not satisfied with the product . The product CAN NOT be worn. You have 5 days to ask for a return. You will be asked to send the item back before finalizing the return sale .

Exchanges : Store exchanges are allowed but the item(s) CAN NOT be worn. you can exchange your item(s) for another item or store credit . 

Shipping : All on hand items will be mailed out same day or next day shipping and should take 1-4 business days! If exceeded pass time we will reach out to you to resolve the situation. 

If the item is “Pre-Order” please allow 1-3 business days processing time & 5-7 business days for shipping.  

I assure you all items will be mailed out as fast as we can ! Please feel free to contact us at any time if you have any questions or concerns we will be glad to help ! We want to hear your feedback & concerns ! 

love you guys & thank you for shopping @ MELANIN MOOD PLUG LLC